Infosys Recruitment Drive:-

Infosys is hiring candidates for the role of Process Executive for the Pune, India location. The complete details about Infosys Recruitment Drive are as follows.

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Company Name:- Infosys BPM Limited

Job Position:- Process Executive

Job Location:- Pune, India

Salary Package:- As per Company Standards

Job ID/Reference Code:- PROGEN-External-127361

Work Experience:- 0 Years

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀

Educational Requirements:- Graduate

Required Skills:-

  • Ability to handle multiple tasks and adherence to on-time delivery.
  • Understand the contractual requirement for the process and deliver the same.
  • Sound decision-making
  • Excellent written and verbal communication skills
  • Good attention to detail

Preferred Skills:- Domain(IBPO)->Life Insurance->Individual Life-ALL

Roles & Responsibilities:-

  • SLA Process compliance, Resource Planning, Business process improvement
  • Knowledge of operation management *Driving Daily/Weekly/Monthly Governance calls with client.
  • Prepare/review the process definition & documentation for the specific process within purview to enable manager to finalize the TO BE Process

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  • Co-Ordinates and conduct training for the team in order to ensure right skilling
  • Monitors/ ensures process compliance and periodically updates SOP changes as required as part of the quality plan in order to ensure adherance to process steps
  • Resolves escalations from the process owners in order to ensure stron customer relationships
  • Provide feedback on error transaction and conducts RCA with help of quality SPOC
  • Self-starter, having a proactive approach in terms of process improvement, identifying risks and engaging client.

Service Line:- BPO Service Line

Infosys Recruitment Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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