Infosys Recruitment Drive:-
Infosys is hiring candidates for the role of Process Executive for the Pune, India location. The complete details about Infosys Recruitment Drive are as follows.
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Company Name:- Infosys BPM Limited
Job Position:- Process Executive
Job Location:- Pune, India
Salary Package:- As per Company Standards
Job ID/Reference Code:- PROGEN-External-127361
Work Experience:- 0 Years
Educational Requirements:- Graduate
- Ability to handle multiple tasks and adherence to on-time delivery.
- Understand the contractual requirement for the process and deliver the same.
- Sound decision-making
- Excellent written and verbal communication skills
- Good attention to detail
Preferred Skills:- Domain(IBPO)->Life Insurance->Individual Life-ALL
Roles & Responsibilities:-
- SLA Process compliance, Resource Planning, Business process improvement
- Knowledge of operation management *Driving Daily/Weekly/Monthly Governance calls with client.
- Prepare/review the process definition & documentation for the specific process within purview to enable manager to finalize the TO BE Process
- Co-Ordinates and conduct training for the team in order to ensure right skilling
- Monitors/ ensures process compliance and periodically updates SOP changes as required as part of the quality plan in order to ensure adherance to process steps
- Resolves escalations from the process owners in order to ensure stron customer relationships
- Provide feedback on error transaction and conducts RCA with help of quality SPOC
- Self-starter, having a proactive approach in terms of process improvement, identifying risks and engaging client.
Service Line:- BPO Service Line
Infosys Recruitment Drive Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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