Infosys Walk In Drive:-
Infosys BPM, the business process management subsidiary of Infosys, was set up in April 2002. Infosys BPM provides integrated outsourcing and transformation services. It is headquartered in Bengaluru, India.
Company Name:- Infosys BPM Limited
Company Website:- www.infosysbpm.com
Job Position:- International Voice Process (Technical & Customer Support)
Job Location:- Bangalore
Experience :- 0 to 3 Yrs
Shifts :- Flexible for 24/7 shifts
Qualification :- Any Graduate with no backlogs
- Manage large amounts of incoming and outgoing calls
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers’ requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Should be ok to work in 24X7 environment and night shifts.
- Should be ready to work in a target oriented portfolio.
The candidate should carry below mentioned documents in Original: –
- Carry print out of this email along with your update resume;
- Carry all your educational and Employment documents;
- 2 Color Passport Size Photographs.
- ID Proof – Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory
Infosys Walk In Drive Details:-
Walk-in Interview Details:–
Interview Date: 03-Dec-19 (Tuesday)
Interview Timings: 10:30 am to 12:30 pm
Infosys BPM Ltd, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,Sarakki, 1st Phase J P Nagar ,Landmark – Sindhuri Convention Hall., Bangalore
Contact person – Sneha ( 6366233488 )
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