Konecranes Recruitment Drive:-
Konecranes is hiring candidates for the role of Trainee – SAP Security + Monitoring for the Pune, Maharashtra, India location. The complete details about Konecranes Recruitment Drive are as follows.
Company Name:- Konecranes and Demag Pvt Ltd.
Job Position:- Trainee – SAP Security + Monitoring
Job Location:- SP Info city, Pune, Maharashtra, India
Salary Package:- As per Company Standards
Employment type:- Fixed Term
Full-time/part-time position:- Full time
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What Konecranes expect from you:-
- Bachelor’s Degree or higher – B.Tech. /B.E., BCA, BSC comp
- Good technical background with some professional experience desirable.
- Be highly motivated, hardworking and possess good time management and communication skills
- Excellent written and spoken English
- Ability to work and communicate effectively with a globally distributed team
- Team player
- Customer service attitude.
- SAP Certifications in their specialisation area is not must but will be an advantage
Competencies and Skills Required:-
- 0-2 years of experience in IT industry working in global support or business process monitoring environment. Exposure to SAP security or SAP IDOC monitoring is highly desired.
- Basic understanding about Computers and IT Systems with some exposure to SAP systems.
- Knowledge of SAP IDOC monitoring will be a big plus
- SAP Basis monitoring tasks will be an added advantage
- Knowledge about ITIL and ITSM tool(s) is preferred
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- English Communication skills – Verbal, Written
- Team player
- Customer service attitude
- Customer oriented approach to ensure SAP end-user satisfaction.
- Willing to work in shifts when necessary.
- Excellent communication skills as the job requires daily interactions with colleagues based in different countries/locations.
- Reporting capabilities
- Analytical and problem-solving techniques would help in improvising the process.
- Exposure to Power Apps / RPA tools would be an advantage
Your key responsibilities:–
- Exhibit Konecranes Core values and code of conduct into each action
- Understand and handle incident management and Service Request process in a support environment for large number of users
- Working with SAP System, user maintenance and authorization concepts.
- Ability to troubleshoot end user’s authorization issue and resolving as per expectation and if needed take help from peers.
- Ensure ability to work or SLA based service delivery.
- Monitoring the SAP Systems daily and IDOC of various interface.
- Aid in support process improvisation
- Analyze the repetitive Incidents and addressing the root causes in order to either reduce/ eliminate repetitive Incidents or enhance efficiency in handling those
- Develop healthy professional customer relationship
- Ensure the KPIs like SLA, TAT, Ageing, Quality Audits, etc based on management’s expectations and guidance
𝐆𝐮𝐚𝐫𝐚𝐧𝐭𝐞𝐞𝐝 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐉𝐨𝐛𝐬 𝐖𝐢𝐭𝐡 𝟓-𝟒𝟎 𝐋𝐏𝐀, Pay ONLY after you get placed – 𝐀𝐩𝐩𝐥𝐲 𝐍𝐨𝐰
- Align and realign actions based on customers’ feedbacks, inputs from management
- Prepare reports based on supervisor’s expectations
- Deliver any other tasks as per superior’s instructions and guidance
- Be flexible for on call support based on business needs
- Knowledge for SAP Basis will be an advantage
- Assist peers, superiors, other IT staff members in day to day activities whenever appropriate
- Awareness of ISO 14001 & 45001 Standards
What does Konecranes offer you?
- Professional challenges in a big ERP program.
- Insight to world class global IT Service Delivery
- Competitive Salary
- Work-Life balance
- Innovative and dynamic working environment
- Support of an excellent Global Core team and IT Service Delivery Team
- Possibility to work in leading crane building company with leading technology
- If you have questions related to this position, you can contact: SAP Technical team manager – Dinesh Rupchandani, dinesh.rupchandani@konecranes.com
Konecranes Recruitment Drive Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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