Kyndryl Off Campus Recruitment | Freshers

Kyndryl Off Campus Recruitment:-

Kyndryl is hiring candidates for the role of Customer Service Representative – Service Desk Delivery Level 1 for the Bengaluru / Hyderabad / Noida locations. The complete details about Kyndryl Off Campus Recruitment are as follows.

Register For B.E/B.Tech & MCA off campus Drives

Company Name:- Kyndryl

Job Position:- Customer Service Representative – Service Desk Delivery Level 1

Job Locations:- Bengaluru / Hyderabad / Noida

Salary Package:- As per Company Standards

Job ID:- 596274BR

Job Posted date:- 15th September 2022

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀

Required Education:- Bachelor’s Degree

Required Technical and Professional Expertise:-

• Proficient to ensure customer issues are resolved in the most timely and effective manner possible
• We are ok with freshers
• Demonstrable ability to handle various tasks or projects with changing priorities.
• Experience to utilize available time efficiently in order to achieve effective and efficient results
• Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
• Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
• Ability to identify basic hardware parts and aware of basic hardware concepts
• Experience in user level familiarity with at least one e-mail client – Outlook, Notes etc.
• Questioning skills /probing skills, as relevant to the issue and level of the caller.
• Find opportunity and implement process improvements
• Ability to empathize and work with customers in real-time to resolve issues.

Top MNCs Hiring BE/BTech candidates – Register Now

Preferred Technical and Professional Experience:-

• Proficient to ensure customer issues are resolved in the most timely and effective manner possible
• Demonstrable ability to handle various tasks or projects with changing priorities.
• Experience to utilize available time efficiently in order to achieve effective and efficient results
• Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
• Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
• Ability to identify basic hardware parts and aware of basic hardware concepts
• Experience in user level familiarity with at least one e-mail client – Outlook, Notes etc.
• Questioning skills /probing skills, as relevant to the issue and level of the caller.
• Find opportunity and implement process improvements
• Ability to empathize and work with customers in real-time to resolve issues

Your Role and Responsibilities:-

• This specialty provides technical support assistance to clients on a supported products and infrastructure. Following a standard call flow and problem handing processes.
• they receive and record incident related information, and using a variety of tools, techniques and procedures, selects appropriate actions to resolve problems, and communicates the solution or action plan to the client .

Kyndryl Off Campus Recruitment Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (35000+ members):- Click Here To Join

Follow Us On Instagram For Off-Campus Drive Updates

Click Here To Download The Most Tricky Interview Questions With Detailed Answers and Previous Years Question Papers Of Infosys, Wipro, Cognizant(CTS), TCS, AMCAT,eLitmus With Detailed Solutions For Every question

Apply for Other Off-Campus Jobs