Kyndryl Solutions Off Campus Drive | Freshers

Kyndryl Solutions Off Campus Drive:-

Kyndryl Solutions is hiring candidates for the role of Customer Service Representative – Service Desk Delivery Level 1 for the Noida / Hyderabad / Bengaluru locations. The complete details about Kyndryl Solutions Off Campus Drive are as follows.

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Company Name:- Kyndryl Solutions Private Limited

Job Position:- Customer Service Representative – Service Desk Delivery Level 1

Job Location:- Noida / Hyderabad / Bengaluru

Salary Package:- As per Company Standards

Employment Type:- Full-Time / Regular

Job ID:- 591550BR

Job Posted date:- October 03rd, 2022

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀

Required Education:- Bachelor’s Degree

Required Technical and Professional Expertise:

• Proficient to ensure customer issues are resolved in the most timely and effective manner possible
• Kyndryl Solutions is ok with freshers
• Demonstrable ability to handle various tasks or projects with changing priorities.
• Experience to utilize available time efficiently in order to achieve effective and efficient results
• Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
• Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
• Ability to identify basic hardware parts and aware of basic hardware concepts
• Experience in user level familiarity with at least one e-mail client – Outlook, Notes etc.
• Questioning skills /probing skills, as relevant to the issue and level of the caller.
• Find opportunity and implement process improvements
• Ability to empathize and work with customers in real-time to resolve issues.

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Preferred Technical and Professional Experience:

• Proficient to ensure customer issues are resolved in the most timely and effective manner possible
• Demonstrable ability to handle various tasks or projects with changing priorities.
• Experience to utilize available time efficiently in order to achieve effective and efficient results
• Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
• Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
• Ability to identify basic hardware parts and aware of basic hardware concepts
• Experience in user level familiarity with at least one e-mail client – Outlook, Notes etc.
• Questioning skills /probing skills, as relevant to the issue and level of the caller.
• Find opportunity and implement process improvements
• Ability to empathize and work with customers in real-time to resolve issues

Your Roles and Responsibilities:-

• This specialty provides technical support assistance to clients on a supported products and infrastructure. Following a standard call flow and problem handing processes.
• they receive and record incident related information, and using a variety of tools, techniques and procedures, selects appropriate actions to resolve problems, and communicates the solution or action plan to the client .

Kyndryl Solutions Off Campus Drive Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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