Lionbridge Technologies Recruitment 2021 | Freshers

Lionbridge Technologies Recruitment 2021:-

Lionbridge Technologies hiring candidates for the role ofΒ Junior Engineer 1Β for theΒ Mumbai, Maharashtra, IndiaΒ location. The complete details about Lionbridge Technologies Recruitment 2021 as follows.

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Company Name :-Β Lionbridge Technologies

Job Position:-Β Junior Engineer 1

Job Location:-Β Mumbai, Maharashtra, India

Salary Package:-Β Β As per Company Standards

Experience:-Β Fresher

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Qualification Criterion for Fresher:-

  • MCA, or B.E/B-Tech degree in Computers/IT or BSC-IT and preferred skills in programming languages like C#, DotNet, good with database SQL.
  • Excellent Communication skills.
  • Willingness to work on L2 Technical Support profile and in 24×7 rotational shifts

Job Skill Requirements:-

  • Excellent verbal and communication skills.
  • Excellent analytical and trouble shooting skills.
  • Excellent customer service skills, including the ability to deal calmly, positively, and professionally intense or elevated situations and with upset or frustrated customers.
  • Ability to diagnose, troubleshoot, obtain results, and provide solutions for a broad range of technical problems.

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  • Responsible; able to manage time effectively and work efficiently, both with and without direct supervision.
  • Focus and understanding of the customer needs.
  • Knowledge of Lionbridge’s product technology customer use scenarios.
  • Knowledge of the translation process.
  • Competency in at least one scripting language a bonus.

Position Description:-

  • The Onboarding Support Engineer will provide customer-focused technical Level 2 support to external customers of Lionbridge product technology.
  • The Engineer will be the primary contact point for our customers when issues or queries arise with the product.
  • The Engineer will also work closely with other Support Engineers along with Development and Product Management to make their products more intuitive and easier to support.
  • The Engineer will have excellent communication skills, and key knowledge of Lionbridge product technology and their customer use cases.

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Primary Job Responsibilities:-

  • Provide Level 2 support to external customers of Lionbridge product technology.
  • Work closely with Development and Product Management to make our software more intuitive and easier to support.
  • Updates and creates online knowledgebase articles to reduce support requests.
  • Provides or attends working sessions with clients to troubleshoot issues.
  • Captures any bugs identified by Product users and escalates to Development.
  • Captures any enhancement requests identified by Product users and escalates to Development.
  • Assists in problem resolution, and training on tools and products to other technical support personnel.
  • Work in a 24 / 7 shift model (This includes weekends and Holidays)

Lionbridge Technologies Recruitment 2021Β Application Process:-

Apply in given link

Apply Link :-Β Click Here To Apply(apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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