Monotype Off Campus Hiring:-
Monotype is hiring candidates for the role of Customer Support Trainee for the Noida, India location. The complete details about Monotype Off Campus Hiring are as follows.
Company Name:- Monotype
Job Position:- Customer Support Trainee
Job Location:- Noida, India
Salary Package:- As per Company Standards
Job ID:- R0002922
Job Type:- Full time
Job Posted date:- 01st March 2023
Required Qualification & Skills:-
- Basic knowledge of Windows and Mac.
- Basic knowledge of Windows and Mac text applications (MS Office, Adobe Creative Cloud, etc.).
- Basic knowledge of HTML5, and CSS.
- Good written and verbal communication skills (English)
- Ability to manage multiple tasks and priorities (both supervised, and non-supervised) and work within time targets.
- Self-motivated ability to work on a team or individually, organizing one’s workload to achieve prompt, courteous, and accurate responses to requests for help or information from customers and prospective customers.
- Good Typing skills (English).
- Willing to work in Australia, UK, US and India shift on rotational basis and on weekend/holidays.
- Willing to work in Australia, UK, US and India shift on permanent basis and on weekend/holidays.
Roles & Responsibilities:-
You will be responding and assisting in all aspects of customer needs, such as finding, purchasing, downloading, installing, and implementing products, plus order correction or modification.
- Resolve purchase and billing issues. Purchases may be made by credit card, PayPal, or invoice.
- Work with corporate customers, stakeholders in establishing invoice accounts, processing purchase orders, and invoicing.
- Leverage, and in some cases, customize standard responses created by our native or English speakers. Escalate to native speaker when significant customization is required. Identify gaps in standard responses.
- Communicate with the development team, finance team regarding common customer questions. Work with other departments to maintain product integrity. Escalate support and feature enhancement requests as needed.
Monotype Off Campus Hiring Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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