Mphasis Off campus Drive 2020:-
Mphasis hiring fresher candidates for the role of Technical Support Associate ,for pune location . The complete details about Mphasis Off campus Drive 2020 as follows.
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Company Name:– Mphasis Limited
Job Position:–Technical Support Associate
Job Location:- Pune
Experience :- Freshers
Salary:- INR 2,00,000 – 2,50,000 PA.
•Excellent Communication skills (Written & Verbal)
•Good Analytical, logical and reasoning skills
•Good keyboard skills – needs to be able to toggle between many screens with speed and needs to be able to type with speed and accuracy
• To Respond to customer queries via inbound calls, emails, chat and web tickets within defined SLA’s
• Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines.
• Update users about request status and close request when users are satisfied with solutions
• Troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.
• Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups
Mphasis Off campus Drive Application Process :-
Apply In below link
Apply Link :- Click Here To Apply(apply before the link expires)
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|3||Upload Your Resume Here||Click Here|
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