Mphasis Off Campus Recruitment | Any Graduate – Fresher

Mphasis Off Campus Recruitment:-

Mphasis is hiring candidates for the role of TR – Customer Support Officer for the Pune/Mangalore, India locations. The complete details about Mphasis Off Campus Recruitment are as follows.

Company Name:- Mphasis

Job Position:- TR – Customer Support Officer

Job Location:- Pune/Mangalore, India

Salary Package:- As per Company Standards

Job ID:- 377849

Required Qualification & Skills:-

• Any Graduate, Freshers can apply
• Graduate freshers with excellent communication skills
• Analytical skills
• Operating the computer- Intermediate
• MS Office – Intermediate
• Avaya/Phone Operating skills – Beginner
• Fluent in Spoken and written English with effective Business Communication
• Communication in neutral accent over phone
• Active listening and probing skills
• Basic knowledge of Insurance
• Typing Speed 30 WPM

Roles & Responsibilities:-

• Respond to customer queries via inbound/outbound calls and emails within defined SLA’s
• Record interaction using client system with proper classification
• Refer Knowledge base and perform task as per defined process
• Follow up and closure of interactions to ensure customer satisfaction
• Passionate about customer service
• Comfortable with Rotational shifts, extended working hours and weekly offs.
• Candidate should clear the V&A and online typing tests

Mphasis Off Campus Recruitment Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (40000+ members):- Click Here To Join

Follow Us On Instagram For Off-Campus Drive Updates

Apply for Other Off-Campus Jobs