NCR Corporation Off Campus Drive 2021:-
NCR Corporation hiring candidates for the role of Customer Engineer for the Across India (Virtual) location. The complete details about NCR Corporation Off Campus Drive 2021 are as follows.
Company Name:- NCR Corporation
Job Position:- Customer Engineer
Job Location:- Across India (Virtual)
Salary Package:- As per Company Standards
Job Schedule:- Full time
Job ID:- R0111394
Job Posted Date:- 02nd August 2021
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Basic Qualifications:-
- High School Diploma or Equivalent
- Formal vocational or technical certification
- Associate’s Degree preferred
- CompTIA, A+/N+ Certification preferred
Experience Required:- 0-2 years of related experience
Develops and applies knowledge of:-
- Security procedures
- Service level agreement requirements
- Escalation procedures
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- Tools and processes for completing machine repairs
- Organize and plan time effectively
- Complete NCR specific Certification based on business/district needs and assigned LOBs as prescribed by manager
Position Summary:-
- Position responsible for providing installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction
Job Grade:- 6
Key Areas of Responsibilities:-
- Provides prompt and courteous service responses to routine customer enquiries (for Tier I products)
- Performs minor maintenance, repairs and component replacement at the module level
- Assists in site preparation including cable installation, staging and standard testing of equipment
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- Maintains parts inventory and related records
- Provides status reports throughout a service
- Diagnose problems – based on the information provided in assigned call as well as working with the customer to determine all issues at the site
- Responsible for ownership of customer issues until resolution according to SLA agreements
NCR Corporation Off Campus Drive 2021 Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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