NTT Data off campus drive:-
About Company:β
NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions.
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Company Name:β NTT Data
Company Website:βΒ www.nttdata.com
Job Position:-Β Service Management
Job LocationΒ :- Gurgaon (should be ready to relocate any location with in India if required)
Interview Location:-Β Gurgaon,Haryana.
Stipend:- Rs. 12,000/- as stipend during training period. (8 to 16 Weeks)
Salary offered:- INR 3, 00,000/- LPA (salary post successful completion of training)
Experience: Fresher
Qualification and Requirements:-
β’ Engineering – All streams are considered 2018 2019 batch.(History of Arears not more than 2)
β’ Should have 60% aggregate from 10th to highest education.
β’ No Standing Arrears.
β’ Candidate should not be holding any other offer in hand.
β’ Indian Nationality.
β’ Open for 24/7 Rotating Shifts (Including Night Shifts)
β’ Good Communication Skills
Mandatory Skill:- Excellent Communication and Open to work in 24/7 shift (Predominantly Night Shift)
Interview process:-
β’ Group Discussion
β’ Technical Interview
β’ Management Interview
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Principal Responsibilities:–
β’ Provides support to users via escalated Tier 1 Incidents coming from Service Desk.
β’ This role will receive email notifications when Incidents are assigned to their queue.
β’ Responsibilities:
β’ Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible.
β’ Resolve Incidents within the specified Service Level Agreements/Operational Level Agreements.
β’ Document troubleshooting steps and service restoration details.
β’ Provide specialized investigation and diagnosis of all Incidents and Service Requests
β’ Verify resolution with end-users and resolve assigned Incidents.
β’ Escalate Major Incidents to the Incident and/or Problem Manager.
β’ Escalate Incidents at risk of breaching Service Level Agreement/Operational Level Agreement to the Incident Process Coordinator.
β’ Escalate unresolved Incidents to Tier 3.
NTT Data off campus drive Apply Link :-
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Step 2:-Apply Here
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