NTT DATA Off Campus Hiring | Helpdesk Associate

NTT DATA Off Campus Hiring:-

NTT DATA is hiring candidates for the role of Helpdesk Associate for the Bangalore, Karnātaka, India location. The complete details about NTT DATA Off Campus Hiring are as follows.

Company Name:- NTT DATA

Job Position:- Helpdesk Associate

Job Location:- Bangalore, Karnātaka, India

Salary Package:- As per Company Standards

Job ID:- 256509

Job Type:- Full-time

Required Qualifications & Skills:-

• Excellent English written and verbal communication skills.
• Exceptional customer service skills.
• Great Team player
• Great communication skills, comfortable working with various stakeholders
• Strong troubleshooting skills, bug finding, and resolution
• Ability to work independently within a diverse global team
• IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment)
• In addition, preferable skills and behaviors include:
  • Knowledge in First Level Support for Business applications as Oracle, Workday, BI, Agile, etc.
  • Knowledge in Desktop Support
  • Familiar with ITIL Concepts and Processes. Possesses
  • knowledge of Microsoft Applications like MS Visio MS Excel & MS Power point etc.

Roles and Responsibilities:-

Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes.

• Record, Update and Escalate Support issues to the next level in a timely manner.
• Support all IT onboarding activities for end-users •
• Work with our internal IT Teams on system testing, integration and maintenance. •
• Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team.
• Seek, Suggest, Evaluate and implement process and Technology improvements. •
• Willing to learn & grow in other IT Business areas

NTT DATA Off Campus Hiring Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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