NTT Data off campus drive 2019 – 3 Lpa

1683

NTT Data off campus drive:_

About Company:
NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions.

Click Here To Register For The Latest Off campus Drives(B.E/B.Tech)

Company Name:– NTT Data

Company Website:– www.nttdata.com

Job Position:-  Service Desk Engineer

Job Location :- Bangalore, Noida (should be ready to relocate any location with in India if required)

Interview Location:-   Bangalore, Noida and Hyderabad.

Stipend:- Rs. 12,000/- as stipend during the training period. (8 to 16 Weeks)

Salary offered:– INR 3,00,000/- LPA (salary post successful completion of training)

Experience: Fresher

Join Telegram Group for Placement Discussions(1000 + members)

Course Specialization:-
• Engineering – All streams are considered 2018, 2019 batch.(History of Arears not more than 2)
• Should have 60% aggregate from 10th to highest education.

Mandatory Skill:–  Excellent Communication and Open to work in 24/7 shift (Predominantly Night Shift)

Job Description:

  • Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software custom or off the shelf software – industry or proprietary.
  • Answers questions about installation, operation, configuration, customization, and usage of assigned products.
  • Responsible for following defined policies & procedures (e.g verifies warranty entitlement, etc). Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.

Want to study in Ireland? Get a free counselling session at IDP

Principal Responsibilities:-

• Resolves complex issues forwarded by other team members (e.g. executive technical escalations).
• Solves problems for customers with challenging expectations (often escalated or irate).
• Maintains/builds relationships with other groups that impact the technical aspect for phone support (e.g. tool content teams, product group).
• Participates with leaders to determine focus areas for technical improvements (e.g. establishes targeted mentoring programs, consults on incentives related to technical performance).
• Excels at tolerance for processes and people.
• May coach team members in achievement of metric results.
• Excels at recognizing internal and external customer’s needs and expectations.

The below skill will be added advantage:

• Time management skills Knowledge of job associated database, software and documentation Problem solving skills Results driven Mentoring and coaching skills Strong technical aptitude; troubleshooting skills
• Good communication Skills.
• Good Written Skills.
• Good Typing Skill (Added on advantage).
• Fair understanding about operating system. Must have been worked on at least a couple of operating systems.
• Basic Understanding of networking.

Interview process:
• Group Discussion
• Technical Interview
• Management Interview

Register For B.E/B.Tech off campus Drives

NTT Data off campus drive Apply Link :-

Step 1:- Register Here

Step 2:-Apply Here

Click Here To Download The Most Tricky Interview Questions With DetailedAnswers and Previous Years Question Papers Of Infosys,Wipro,Cognizant(CTS), TCS ,AMCAT,eLitmus With Detailed Solutons For Everyquestion
Like Facebook Page For daily job updates
Join Our Telegram Channel For Daily Job Updates
Off campus DriveApply Link
IBMclick here
Mindtreeclick here
NTT Dataclick here
Accentureclick here