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Bentley Systems, Incorporated, is an American-based software development company that develops, manufactures, licenses, sells and supports computer software and services for the design, construction, and operation of infrastructure.
Company Name:- Bentley Systems
Company Website:- www.bentley.com
Job Position:- Associate Technical Support Engineer
Job Location :– Pune ,India
Experience Required:- 0 -4 yrs
- Bachelor Degree (B/E./B.Tech) in Mechanical/Chemical Engineering.
- Possessing any technical course on Piping design would be added benefit.
- Total 0 -4 yrs Industry experience.
- Answering user questions over the phone, email and web portal.
- Contribute to software testing from time to time.
- Ability to analyze complex technical problems.
- Technology savvy.
- Tactful and patient with users.
- Excellent English communication skills required.
- Ability to convey complex technical details coherently.
- Knowledge of MicroStation or AutoCAD or other Bentley Plant applications (AutoPlant & OpenPlant) is an asset.
- Fundamental Knowledge of Database (SQL Server or Oracle) is an asset.
- Must be decisive, self-motivated and proactive, possessing strong desire to learn.
- Ability to resolve application problems via telephone support.
- Excellent verbal and written communication skills, Should participate & contribute in writing blogs, wiki’s, Tech articles on company’s portal.
- Support and interact with other members of a team environment.
- Experience in Piping Design engineering field would be an advantage.
- Able to work in shift hours (3 PM-12 PM, 5 PM – 2 AM & 6 PM -3 AM) for US/Europe users.
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