PhonePe Recruitment | Hiring Advisor, Trust and Safety | Fresher / Experienced

PhonePe Recruitment:-

PhonePe is hiring candidates for the role of Advisor, Trust and Safety for the Bengaluru, India locations. The complete details about PhonePe Recruitment are as follows.

Company Name:- PhonePe

Job Position:- Advisor, Trust and Safety

Job Locations:- Bengaluru, India

Salary Package:- As per Company Standards

Required Qualifications & Skills:-

• Have excellent written and verbal communications
• Have good learnability
• Be an active listener and deal well with objection
• Have strong customer orientation and ability to adapt/respond to different scenarios
• Be a team player, flexible and open to feedback
• Ability to multitask, prioritise, and manage time effectively
• Should be able to speak in English and Hindi
• Graduation (10+2+3) is Mandatory 
• 0 – 2 years of work experience in a customer facing role
• Multilingual skills (spoken + written) in South Indian languages are preferred

Key Roles & Responsibilities:-

In this role, you will provide support to ensure that issues are either resolved faster or flagged accordingly One will contribute to consistently better and streamline the support systems by flagging patterns to always optimize for better customer experience

• Act with integrity & think customer-first in every interaction
• Handle basic PhonePe account and transaction related queries
• Ability to flex between phone & data channels
• Follow specified process guidelines to bring about resolution
• Build customer trust through their interaction
• Ability to meet hourly & daily productivity goals
• Leverage internal processes and resources to drive resolution
• Escalate appropriately taking support from relevant teams to resolve customer issues
• Recommend process improvements
• Engage & Educate customers so they’re able to leverage PhonePe to the fullest

PhonePe Recruitment Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (50000+ members):- Click Here To Join

Follow Us On Instagram For Off-Campus Drive Updates

Apply for Other Off-Campus Jobs