Principal Financial Off Campus Drive:-

Principal Financial is hiring candidates for the role of Process Specialist – DC for the Hyderabad, India (Work From Home/Remote) locations. The complete details about Principal Financial Off Campus Drive are as follows.

Company Name:- Principal Financial Services, Inc

Job Position:- Process Specialist – DC

Job Location:- Hyderabad, India (Work From Home/Remote)

Salary Package:- As per Company Standards

Position Type:- Customer Service – Regular Full-Time

Job Id:- 41201

Required Qualifications & Skills:-

  • Graduate Bachelor’s degree (any stream)
  • Willing to work in night shift
  • Candidate should be flexible to work from home or work from office basis business requirement
  • Candidate with knowledge of Retirement Services is added advantage

Job Description & Responsibilities:-

  • Prioritize and process daily work to meet customer service goals.
  • Communicate in writing with customers regarding complex record keeping issues, special timing requests, and routine employee data.
  • Implement problem solving techniques to ensure efficient processing on all contracts.
  • Follow internal procedures to properly document work on contracts.
  • Inform Client Service Associate/Consultant of customer concerns or potential problems.
  • Validate accuracy of plan and contract records as needed.
  • Maintain a comprehensive knowledge of our record keeping system.
  • Develop a working knowledge of plans, contract, and Pension documents and the concepts of Total Retirement Suite.
  • Perform other job-related duties and special projects as required.
  • Promote team development through shared knowledge and information with team members in working to resolve unusual or difficult situations.
  • Adherence to Compliance, Information security, Internal and External statutory and regulatory requirements.
  • Perform assigned work accurately to meet or exceed quality expectations that results in increased client satisfaction and profitability for PFG
  • Develop partnerships among peers and those supported to increase ownership of work and sustain an efficient process
  • Compliance to PGS policies and Flexibility as per business needs

Job Posting Close date:- 31st December 2023

Principal Financial Off Campus Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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