Prodapt Walk-in Drive 2026 | Chennai

Prodapt Walk-in Drive 2026:-

Prodapt is hiring a International Chat Support – Telecom at Chennai. The complete details about Prodapt Walk-in Drive 2026 as follows.

Required Qualification :- Graduate in any stream

Detailed Eligibility:

• Graduate in any stream
• Experience: 0 – 3 years
• Applicants are required to have a full 15-year educational background, specifically following the 10+2+3 format.
• This includes successful completion of Secondary, Higher Secondary, and a 3-year Bachelor’s degree.
• Excellent written communication skills (English proficiency required)
• Strong persuasion & sales aptitude
• Ability to multitask and work in a fast-paced environment
• Minimum 1 to 2 years of prior experience in sales/chat support. Telecom Billing is preferred.

Skills:

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficient in using CRM software and other relevant tools.

Role & responsibilities:

• Customer Support:
• -Engage with customers via chat to address inquiries, resolve issues, and provide information about telecom services and products.
• – Maintain a high level of customer satisfaction by delivering timely and effective solutions.
• Upselling:
• -Identify opportunities to upsell additional products or services during customer interactions.
• – Effectively communicate the benefits of upgraded services or packages to customers, aiming to meet sales targets.
• – Process Adherence:
• – Follow established procedures and guidelines to ensure compliance with company standards and policies.
• – Accurately document customer interactions and maintain records in the CRM system.
• – Collaboration:
• – Work closely with team members and other departments to ensure a seamless customer experience.
• – Participate in daily meetings and training sessions to enhance skills and knowledge.
• – Performance Metrics:
• – Achieve individual and team performance metrics, including NPS and sales targets.
• – Contribute to ongoing improvement initiatives by providing feedback on processes and customer.

Notes:

• Flexibility: Willing to work in night shift. (2 Way Cab & Shift allowance will be provided.
• Must have good communication skills.
• Flexible to work from office (5 days)

Interview Process:

• HR Screening
• Typing Assessment (WPM Test Desired score 35-40 WPM)
• Written Test
• L1 with Team Lead

Prodapt Walk-in Drive Hiring Application Process:-

Apply In Below Link-

Apply Link:- Click Here To Apply (Apply before the link expires)

NOTE :- Only shortlisted candidates will receive the call letter for further rounds

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