PTC Software Off Campus Hiring | Experience: 0-1 year

PTC Software Off Campus Hiring:-

PTC Software is hiring candidates for the role of Product Analyst for the Pune, Maharashtra, India location. The complete details about PTC Software Off Campus Hiring are as follows.

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Company Name:- PTC Software

Job Position:- Product Analyst

Job Location:- Pune, Maharashtra, India

Salary Package:- As per Company Standards

Job Id:- JR104768

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Required Qualifications & Skills:-

  • Minimum Bachelor/ Master (BE, ME, BTech, MTech) in / Comp Science, E&TC or relevant stream, masters in computer application or related field.   (MCA, MCS)
  • Fresher or 1 years of experience in support profile (Windchill or other enterprise-level software)
  • Strong written and verbal communication skills

Job Description:-

  • You will be responsible for providing efficient and professional support to PTC’s Global customers during Indian hours by applying product knowledge on PTC’s PLM product – Windchill with increasing autonomy for clarifying, troubleshooting, communicating, and documenting solutions for medium to advanced customer issues.
  • Also responsible for active participation in contributing and evolving the PTC Knowledgebase by authoring technical articles by capturing best practices, troubleshooting methodologies, and resolution.

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Key Responsibilities:-

  • Provide support services to assist customers and field staff with the configuration and troubleshooting of installation and functionality issues with Windchill Products.
  • Provide a customer-centric service through their understanding of the customers’ issue, knowledge of PTC products, and comprehension of Support Services processes.
  • Developing expert-level knowledge of the Windchill installation and functionality issue and keeping PTC Knowledgebase evolved
  • Creating software configurations, duplicating issues, troubleshooting, investigation of technical problems, and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customers.
  • Focus on own professional development and occasional teaching or mentoring of other team members. With increasing experience and providing valuable input to Technical Support projects and/or functional teams.
  • Assist in the creation and implementation of technical training and documentation related to the above topics Collaborate with other offices worldwide to provide first-class support for mission-critical customers

PTC Software Off Campus Hiring Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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