PTC Software Recruitment Drive | Freshers | 7.50 LPA

PTC Software Recruitment Drive:-

PTC Software is hiring candidates for the role of Technical Support (Night Shift) for the Pune, India location. The complete details about PTC Software Recruitment Drive are as follows.

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Company Name:- PTC Software India Pvt. Ltd.

Job Position:- Technical Support (Night Shift)

Job Location:- Pune, India

Salary Package:- INR 7,50,000 + night shift allowance.

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Required Qualification:-

• B.E. / B.Tech (CSE/IT), MCA
• Eligible Batch:- 2022
• Bachelor’s degree in Computer Science, Information Systems, Statistics, Mathematics, or similar fields.
• 0-3 years’ experience in a similar support services or software development field i.e. hands on/practical/business environment that utilizes technical and soft skills
• Object oriented programming background using Java
• Strong verbal and written English communication skills

Job Roles & Responsibilities:-

• Provide technical assistance to customers, investigate thoroughly on the issues reported for PTC’s products and address related questions. Guide or provide general best practices following quality management procedures.
• Utilize PTC’s case management tool to log issues, track associated status and related activities following the Service level targets.
• Create, improve and publish knowledge articles for re-use by PTC customers, employees and other relevant stakeholders
• Opportunities to train, mentor, as well as participate in training programs
• Candidate must demonstrate a willingness to be proactive as well as to be independent in order to take new challenges and initiatives

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• Identify and recommend product and support training opportunities for the support team
• Provide support services to assist customers and field staff with the configuration and troubleshooting of PLM applications or solutions like Windchill.
• Opportunities to train, mentor, as well as participate in continuous training programs
• Build expertise of PLM applications like Windchill & FlexPLM
• Strong mindset towards following the ISO 9001:2015 and Quality management procedures provided by the organization
• Creating software configurations, replicating issues using cloud or on-premise environments, troubleshooting, investigation of technical problems and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customer
• Utilize PTC’s case management tool to log issues and track associated statuses and related activities.
• Create and publish knowledge articles for re-use by PTC customers and employees
• Collaborate with other offices worldwide to provide first class Support for mission-critical customers

PTC Software Recruitment Drive Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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