Rentokil Initial Off Campus Hiring:-

Rentokil Initial is hiring candidates for the role of Customer Care Executive for the Noida, India location. The complete details about Rentokil Initial Off Campus Hiring are as follows.

Company Name:- Rentokil Initial

Job Position:- Customer Care Executive

Job Location:- Noida, India

Salary Package:- As per Company standards

Req ID:- E0C2513BE8

Required Qualifications & Skills:-

  • Bachelor’s Degree required
  • Freshers can be considered
  • Good interpersonal and written & verbal communication skills required
  • Should have good command over English & Hindi; ability to speak any other state language would be an added advantage as this is the centralized call center and we cater to calls from all over India
  • Should have good computer skills with basic knowledge of MS Word & Excel
  • Should be good at multitasking and be able to complete customer data capture accurately whilst speaking to customers on call

General Duties & Responsibilities:-

The Customer Care Executive is responsible to handle Customer queries forwarded to the organization via all contact points – Incoming Calls, Emails, SMS.

  • Handling Customer queries forwarded to the organization via all contact points – Incoming Calls, Emails, SMS.
  • To provide accurate information to all callers & resolve queries raised during the call
    • Attending all incoming calls received on helpline number
    • Handling email queries sent by the customer
    • Handling inquiries from all current & new channels that may be used by the company for business generation
  • Pass customers request to the concerned branch/department through
    • Telephone
    • Email
    • Courier
    • CCC Module / iCABS
  • Would be accountable to successfully accomplish any assignment as instructed by the Functional Reporting Authority
  • Would be responsible for the closure of caller requests. Needs to coordinate with the branches till a proper resolution is arrived at
  • Needs to achieve monthly sales collection targets
  • Record management: Call Registration in company’s software and Maintain Call Reports
    • Ensure to maintain CRM quality standard in each customer communication
    • Adhere to the benchmark & SOP prescribed in the training.

Rentokil Initial Off Campus Hiring Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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