About Company:-
Replicon is a cloud-based Time Intelligence Company with Time Tracking and Expense Management Software Suite. It aims to automate Client Billing, Project Time Costing, Employee Time Tracking, Timesheets, Resource Scheduling and Expense Tracking through different modular products.
As a leader in time tracking applications, we help thousands of customers worldwide increase productivity, improve project visibility, eliminate revenue leakage and maintain labour compliance. Repliconβs mission is to help businesses capture, manage and optimize their most important asset, βTimeβ, to successfully grow their organizations. We are global! We have employees in Australia, Canada, India, the United Kingdom and the United States.
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Company Name:- Replicon
Company Website:- www.replicon.com
Job Position:-Β Intern β Product Support
Job Location:-Β Bangalore
Salary:- 21K/Month βΒ (Post Internship: 3.15 LPA + Night shift allowance)
Eligibility:-
BE/BTech (CS/IT/IS / ECE / EEE) with 60% Throughout (2018 batch)
Required Skills :–
- Very Strong written and verbal presentation/communication skills (ESSENTIAL)
- Excellent interpersonal skills
- Inclination towards technology
- Intermediate with MS Office
- Knowledge of programming languages will be a plus
Internship Duration: 6 Months
Joining Date : Immediate
Note:Β The role will have Night shifts. CAB facility will be provided by the Company.
Job Description:-
- The Intern β Product Support in Replicon is not only a Support Professional, but also a researcher, a tester and a consultant to both customers and Product Management Team.
- In this role you will be working with customers from all over the world resolving Level 1 customer issues, escalating critical issues to Tier 2 teams and reaching solutions that are mutually beneficial to Replicon and its customers.
- If you are right out of college or trying to take your first step to kick-start your career and to be sure you are in a supportive and nurturing environment, then take this opportunity to come meet us for an interview.
Key responsibilities will include :β
- providing pleasant and professional customer service and technical support to current and potential customers of Repliconβs Product Suite and related environment via Telephone, Email and Chat.
- Applying technology in multiple ways to configure the product and helping the customerβs resolve all queries related to Replicon products.
- Solid understanding of productβs advantages and limits and suggesting ways of improving the product via internal escalation
Selection Process:-
Round β 1 Online Test
Round β 2 Technical round
Round β 3 HR round
Online Test Link:-Β Click HereΒ ( Take the test as soon as possible )
Online Starts at | : | Sat, Aug 24, 11:30 AM, IST |
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Ends at | : | Sun, Sep 29, 6:00 PM, IST |
Duration | : | 1 hour 15 minutes |
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