Replicon Recruitment Drive 2021:-
Replicon hiring candidates for the roles of Trainee Product Support & Trainee Solution Consultant, for the Bangalore location. The complete details about Replicon Recruitment Drive 2021 as follows.
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Company Name:- Replicon
Job Positions:- Trainee Product Support & Trainee Solution Consultant
Work Location :- Bangalore, Outstation Candidates must be willing to relocate to Bangalore during joining.
Salary Package:-
- For Trainee Product Support: INR 21,500/ Month – for the first 6 months of internship
- INR 3.3 Lac / Annum after 6 Months
- For Trainee Solution Consultant: INR 21,500/ Month – for the first 6 months of internship
- INR 4 Lac / Annum after 6 Months
Test Date:- Jan 08 2021 – Jan 15 2021
Shift:- Night shift
Eligibility Criteria:-
Education:– BCA / MCA/ Eng. Grad 2020 batch (CS / IT / ECE / EEE) 60 % and above throughout (X, XII, Grad)
Job Position1 :- Trainee Product Support
Requirements:
- Bachelorβs degree in Science/Engineering
- Knowledge of programming languages will be a plus
- Very Strong written and verbal presentation/communication skills (ESSENTIAL)
- Excellent interpersonal skills
- Inclination towards technology
- Intermediate with MS Office
Job Description & Position Overview:–
- Replicon is searching for selfmotivated, highly engaging individuals to join our Product Support Team in our Bangalore office as an βIntern β Product Supportβ
- The Intern – Product Support in Replicon is not only a Support Professional, but also a researcher, a tester, and a consultant to both customers and the Product Management Team.
- In this role you will be working with customers from all over the world resolving Level 1 customer issues, escalating critical issues to Tier 2 teams, and reaching solutions that are mutually beneficial to Replicon and its customers.
- If you are right out of college or trying to take your first step to kick-start your career and to be sure you are in a supportive and nurturing environment, then take this opportunity to come to meet us for an interview.
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- Key responsibilities will include providing pleasant and professional customer service and technical support to current and potential customers
- Repliconβs Product Suite and related environment via Telephone, Email and Chat.
- Applying technology in multiple ways to configure the product and helping the customerβs resolve all queries related to Replicon products. Solid understanding of productβs advantages and limits and suggesting ways of improving the product via internal escalations.
CTC:-
- INR 21,500/ Month – for first 6 Months of internship
- INR 3.3 Lac / Annum after 6 Months
Responsibilities:–
- Ensure customer issues and queries are handled professionally and efficiently within the agreed SLA
- Works well with customers to maintain high level of customer satisfaction and develop strong relationships by being a consultant and providing right resolutions.
- Learn and stay current with product knowledge of Repliconβs software and its range of product solutions.
- Help customers maximize their business benefits from Repliconβs solutions.
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Selection Process :
- Online Test
- Technical Interview
- HR Interview
Apply Link :-Β Click Here To Apply
Job Position 2 :- Trainee Solution Consultant
Job Description & Position Overview:–
- A Solution Consultant at Replicon is a Techie, a researcher, a consultant and most importantly an expert in IPAAS.
- The solution consultant develops and implements solutions which integrate applications across platforms.
- The consultant also evaluates existing components or systems to determine integration requirements and ensures final solution meets organizational requirements.
- A Trainee- Solution consultant will be trained on Replicon products, API, WebServices, Cloud Architecture and a leading IPAAS platform.
- On successful completion of training you will start out troubleshooting and maintaining existing integration solutions whilst continuously learning every aspect of Replicon’s Integration systems to eventually graduate to a Solution Consultant.
Responsibilities:-
- Would be responsible for monitoring and maintenance for existing integration and automations.
- Prioritizing and addressing the reported incident based on its severity. Ensuring the stipulated business service level agreement is met.
- Take ownership of all escalations/queries and work with respective internal stakeholders for ensuring closure.
- Develop and deploy fixes for minor defects/issues
- Being proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge
- Design and develop integration and automation solutions
- Contribute to full life-cycle application development/configuration including user requirements, specifications, design, application configuration, API service design, web services development, testing, documentation, etc
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- Support in testing activities, including integration testing, end-to-end (business process) testing and UAT
- Be an Subject Matter Expert with the ability to discover and demonstrate how effectively our solution can help companies with their business automation needs
- Analyze, understand the business process and document in detail
- Technical solutions expert with an aptitude for technical advising, troubleshooting, and analysis. With strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience.
- Work closely with Implementation Consultants to review customer requirements and develop integration or automation solutions
CTC:-
- INR 21,500/ Month – for first 6 months of internship
- INR 4 Lac / Annum after 6 Months
Selection Process :
- Online Test
- Technical Interview
- HR Interview
Apply Link :- Click Here To Apply
Interview location:- Online
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Replicon Overview:-
- Replicon is a cloud-based Time Intelligence Company with Time Tracking and Expense Management Software Suite. It aims to automate Client Billing, Project Time Costing, Employee Time Tracking,Timesheets, Resource Scheduling and Expense Tracking through different modular products.
- As a leader in time tracking applications, Replicon help thousands of customers worldwide increase productivity, improve project visibility, eliminate revenue leakage and maintain labour compliance.
Note:β Only shortlisted candidates will receive the call letter for further rounds
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