RK Infotech Off Campus Hiring:-
RK Infotech is hiring candidates for the role of Software Support Executive for the Rajkot, Gujarat, India location. The complete details about RK Infotech Off Campus Hiring are as follows.
Company Name:- RK Infotech
Job Position:- Software Support Executive
Job Locations:- Rajkot, Gujarat, India
Salary Package:- As per Company standards
Required Qualifications & Skills:-
- Experience : 6 months – 2 years (Freshers allowed)
- Technical Skills: Working with customers/employees, identify software issues, ability to resolve client queries, etc
Job Description:-
- As a software support executive, you’ll be monitoring and maintaining the software within an organization in a softwaresupport role.
- If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you’ll be the first person employees will come to.
- Tasks can include installing and configuring software, diagnosing software faults and solving technical problems, either over the phone or face to face.
Job Responsibilities:-
- Working with customers/employees to identify software problems and advising them for solution.
- Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about software.
- Logging and keeping records.
- Analyzing call logs so you can spot common trends and underlying problems Updating self-help documents so customers/employees can try to fix problems themselves.
- Redirect problems to appropriate resource.
RK Infotech Off Campus Hiring Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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