Silicon Valley Bank Recruitment:-

Silicon Valley Bank is hiring candidates for the role of Software Engineer I for the Bangalore, India location. The complete details about Silicon Valley Bank Recruitment are as follows.

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Company Name:- Silicon Valley Bank

Job Position:- Software Engineer I

Job Location:- Bangalore, India

Salary Package:- As per Company Standards

Time Type:- Full Time

Job ID:- 16390

Job Posted Date:- 16th August 2022

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀

Desired candidate profile:-

  • Experience fresher to 6 months
  • Excellent written and verbal communication skills
  • Good Problem solving, Logical & analytical skills
  • MBA HR or any HR domain education is good to have
  • Trainings on any ERP is good to have

Primary Responsibilities:

  • Work on resolving Workday functional / SNOW issues efficiently and optimally.
  • Managing support tickets and proactively reducing recurring issues.
  • Extensively research on required information necessary to best handle technical inquiries

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  • Document customer technical issues and maintain repository.
  • Meet SLAs like response and resolution times by provide quick response.
  • Resolving the issues through Service Now tool and email communication channels.
  • Collaborate with development team members and call out when appropriate.
  • Own customer issues from initial report to resolution, presenting with customers regularly
  • Run monitoring reports for usage, performance, and/or availability.
  • Primarily supporting support tickets and working with the dedicated Workday Leads

Silicon Valley Bank Recruitment Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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