S&P Global Recruitment Drive | Hiring Apprentice – Fresher / Experienced

S&P Global Recruitment Drive :-

S&P Global is hiring candidates for the role of Finance Transaction Processing Apprentice for the Hyderabad, India location. The complete details about S&P Global Recruitment Drive are as follows.

Company Name:- S&P Global

Job Position:- Finance Transaction Processing Apprentice

Job Location:- Hyderabad, India

Salary Package:- As per Company Standards

Job ID:- 302563

Job Posted On: July 26th 2024

Required Qualifications, Knowledge & Skills:- 

• At least a bachelor’s degree in any field or relevant discipline – Freshers only.
• Experience in Customer Service, Collections, or Billing roles is a plus but not required
• Candidates must have strong verbal and written English communication skills.
• Candidates will be required to perform in team and individual settings and will be working with global business partners
• Excellent problem-solving skills, attention to detail, goal oriented and high initiative attributes are competencies for success in this role
• A commitment to excellent customer service
• Basic knowledge of MS Office Suite products including Excel is a plus

Key Responsibilities:-

You will be a member of the Corporate Finance team assuring the Global Business Services operations customer support is best in class, globally focused, and customer centric to support a growth minded organization. You will have the chance to work in a diverse and multicultural environment, interacting with clients and team members worldwide.

Client Financial Relations/Collections

• Participation in the collection of all outstanding receivables which includes making collections calls and other communications with clients
• Enforcing Policies and procedures related to collection activities and payment processing 
• Providing timely customer service for items such as customer refunds, payment forms, payment discrepancies, and tax forms
• Monitoring and maintaining accounts within assigned territory which include performance of reconciliations and adjustments.
• Working with other business teams including Sales, Order Management and Client Services to solve customer issues impacting payment
• Noting and reporting customer status through account reviews, account notes and meetings with various business stakeholders
• Assisting in the maintenance of customer contact information
• Training new Apprentices Sharing knowledge and understanding of processes and procedures
• Performing other related tasks as required

Order Management/Billing  

• Responsible for processing Quotes submitted by the Commercial organization and ensuring they follow business partner operational guidelines.
• Complete an accurate and thorough review of Standard Quotes daily in our CRM (Customer Relationship Management) Systems “Salesforce” to provide an accurate invoice to clients for prompt payment
• Gain understanding of core billing systems (Zuora, Oracle Cloud (Fusion), SAP, Salesforce CPQ) and tools utilized in Business Services   
• Notify management of trends within OM Review that have a negative impact to SLA (Service Level Agreement) or to our subscribers (Document and provide prompt/actionable resolution)
• Fulfill all audit requirements set forth by management.
• Performing other related tasks as required.

The Impact: This role will be part of the Corporate Finance Business Services team responsible for providing customer support to various divisions of S&P Global.

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S&P Global Recruitment Drive Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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