Standard Chartered Recruitment | Experience: 0-2 years

Standard Chartered Recruitment:-

Standard Chartered is hiring candidates for the role of Specialist – CRU – (2200027689) for the Chennai, India location. The complete details about Standard Chartered Recruitment are as follows.

Register For B.E/B.Tech & MCA off campus Drives

Company Name:- Standard Chartered

Job Position:- Specialist – CRU – (2200027689)

Job Location:- Chennai, India

Salary Package:- As per Company Standards

Job Schedule:- Full-time

Employee Status:- Permanent

Job Posting Date:- 18th November 2022, 11:49:45 AM

100% Assured Job Opportunity Program, Apply Now ( Last Few Seats Left )

Required Qualifications & Skills:-

• Graduate
• Fresher or with 1-2 years of experience in service / Sales / Collection (as per the job role)
• Excellent communication skills in written and verbal English
• Basic computer skills
• Strong service / Sales / Collection orientation (as per the job role)
• Strong knowledge of bank’s products & services and willingness to learn new products
• Manage conflicts and solve problems
• Patient, Non-Confrontational, Resilient
• Positive, polite, cheerful and courteous
• Flexible to stretch and work across different calendar days and time zones in a week/month

Role Specific Technical Competencies:

• Clear communication skills (Verbal & written)
• Ability to use positive language 
• Effective listening & Logical thinking
• Taking responsibilities and adaptability
• Time management

Apply To 100+ Internships & Fresher Jobs Across India

Key Roles & Responsibilities:-

To handle customer calls / issues while providing consistent delivery of customer delight relating to queries/ requests / financial needs / problem resolution keeping focus on SCB Policies.

• Handle customer calls/ issues quickly and effectively and end to end resolution.
• Sign up customers for value added services and digital education.
• Tag the call type accurately as appropriate.
• Give accurate information to customers on his queries / concerns.
• Have high awareness levels on KYC and Anti-money laundering Policy.
• Multi-skilled to handle both inbound and outbound calls.
• Initiate and strive towards achieving set targets and service standards.
• Probe & identify financial needs on service calls and pitch relevant solutions in line with customer requirements.
• Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / Process gaps and highlight to the managementEnsure all sales pitches are made without  mis-selling and achieve targets in term of leads / self closure.
• Ensure proper follow up / tracking of cases and closure within turnaround time.
• Customer Data Confidentiality to be strictly adhered to
• Adherence to compliance with all applicable rules / regulations and group policies
• Ensure KPI’s (Key Performance Indicator) & KRI’s (Key Risk Indicator, eg – proper authentication, no rejects, maintained turnaround time, etc as define by the group)  are achieved and work towards the improvement.
• Follow up on delinquent accounts to negotiate for timely payments.

Standard Chartered Recruitment Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (35000+ members):- Click Here To Join

Follow Us On Instagram For Off-Campus Drive Updates

Apply for Other Off-Campus Jobs