Tata Communications Off-Campus Drive 2021:-
Tata Communications hiring candidates for the role of Customer Service Executive – Provisioning & Configuration Management – 12001, for the Chennai, India location. The complete details about Tata Communications Off-Campus Drive 2021 as follows.
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Company Name:- Tata Communications
Job Position:– Customer Service Executive – Provisioning & Configuration Management – 12001
Job Location:- Chennai, India
Experience:– 0 – 4 years
Salary Package :- As per the company standards
Job Posted Date :– 06-Jan-2021
Qualifications Required:-
Education:- Engineering Graduate
Skills Required:-
- Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialization.
- Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialization.
- Communication Skills
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Job Role:-
- Has enough knowledge within Provisioning and Configuration Management to allow them to apply their knowledge efficiently and work productively with broad instruction.
- Regularly participate in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes.
- The operational role which is responsible for delivering results that have a direct impact on the achievement of results within Provisioning and Configuration Management.
- Works under direct supervision. Able to identify problems and provide inputs to improve, change, or adapt existing methods and techniques drawing from personal experiences and feedback.
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Job Description & Responsibilities:-
- Oversee and drive back-office provisioning of service delivery including onnet feasibility, access networks and customer order provisioning.
- Drive system and process improvement projects to ensure timely and cost-effective provisioning of orders in ILD, NLD and MAN networks.
- Ensure availability of inventory of network systems and bandwidth in provisioning on networks.
- Analyze need for capacity augmentation/ optimization to address capacity crunch in networks. Plans organize and direct all operations with respect to installation support, network service, and major moves. Identify and lead an implementation for any new network updates.
- Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications. Manage and monitor planning and delivery of orders in terms of configuration management.
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- Guide and monitor team to design the network to ensure the customer connectivity in the agreed time and supervise hand over to the project implementation team.
- Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement.
- Diagnoses troubleshoots and resolves problems, and takes corrective action when necessary. Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement.
- Ensures that all installation functions are performed in a timely fashion to meet specifications.
Tata Communications Off-Campus Drive 2021 Application Process :-
Apply In below link
Apply Link :- Click Here To Apply(apply before the link expires)
Note :– Only shortlisted candidates will receive the call letter for further rounds
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