Tekion Recruitment 2024 :-
Tekion is hiring candidates for the role of Customer Support Engineer I for the Bangalore, India locations. The complete details about Tekion Recruitment 2024 are as follows.
| Company Name:- | Tekion |
| Job Position: | Customer Support Engineer I |
| Job Location: | Bangalore, India |
| Required Education: | Graduation |
| Required Skills: | Diagnose & Address Application Issues IoT and Software |
| Type of Employment: | Full-Time |
| Salary Range: | Upto 4 LPA – 7 LPA |
| Job ID: | 6241495003 |
Required Qualifications & Skills:-
- Experience as an Application/Product/Customer Support Engineer.
- Ability to learn and master employer-specific software
- Complex problem solving
- Written and verbal communication skills
- Ability to diagnose & address application issues
- Basic understanding of IoT and software – preferred not mandatory
- Candidate should be ready for rotational shift
Key Roles & Responsibilities:
- Taking ownership of customer issues reported and seeing problems through to resolution
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Ability to understand the application both functionally and technically
- Ref er to internal database or external resources to provide accurate tech solutions
- Ensure all issues are properly logged
- Prioritize and manage several open issues at one time
- Prepare accurate and timely reports
- Document technical knowledge in the form of notes and manuals
At Tekion, Tekion building the only cloud -native platform that is transf orming the automotive retail industry, leap frogging it into the f uture and providing unparalleled customer experience. Tekion is creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices).
Tekion is harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. Tekion is inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!
Tekion Recruitment 2024 Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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