Thomson Reuters Off Campus Hiring:-
Thomson Reuters is hiring candidates for the role of Product Support Representative for the Hyderabad, Telangana, India location. The complete details about Thomson Reuters Off Campus Hiring are as follows.
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Company Name:- Thomson Reuters
Job Position:- Product Support Representative
Job Locations:- Hyderabad, Telangana, India
Salary Package:- As per Company Standards
Req #:- JREQ163773
Job Function:- Customer Service & Support
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Required Education & Skills:-
- Bachelor’s degree or equivalent workforce experience preferred
- Experience- 3-12 months, Freshers can also apply
- Have experience in a customer care support role (tax, technical support or IT Help Desk knowledge is a plus)
- Excellent communication skills
- Demonstrate critical thinking and strong customer service skills
- Are available to work varying shifts and as per business needs
- Demonstrate a high work ethic and ability to be timely, efficient, and reliable
- Demonstrate a customer focus and growth mindset, as well as embrace change
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Your Roles and Responsibilities:-
In this opportunity as Product Support Associate, you will:
- Provide timely support across a wide range of tax products, as needed, to include inbound phone calls, emails, chat and web submission
- Deliver high quality customer experience on a consistent basis, advocating for the customers
- Efficiently utilize internal resources and execute good time management
- Ensure adherence to departmental processes and procedures
- Assist and collaborate with other internal teams, as needed
- Participate in training projects and deliver on-demand coaching
NOTE:-
- Shift timings – 5/5:30/8:30/9 PM(Any shift can be allotted to you)
- Mandatory 2 or 3 days work from office in a week in Hyderabad
Thomson Reuters Off Campus Hiring Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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