Thomson Reuters Off Campus Hiring:-

Thomson Reuters is hiring candidates for the role of Product Support Representative for the Hyderabad, Telangana, India location. The complete details about Thomson Reuters Off Campus Hiring are as follows.

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Company Name:- Thomson Reuters

Job Position:- Product Support Representative

Job Locations:- Hyderabad, Telangana, India

Salary Package:- As per Company Standards

Req #:- JREQ163773

Job Function:- Customer Service & Support

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Required Education & Skills:- 

  • Bachelor’s degree or equivalent workforce experience preferred
  • Experience- 3-12 months, Freshers can also apply
  • Have experience in a customer care support role (tax, technical support or IT Help Desk knowledge is a plus)
  • Excellent communication skills
  • Demonstrate critical thinking and strong customer service skills
  • Are available to work varying shifts and as per business needs
  • Demonstrate a high work ethic and ability to be timely, efficient, and reliable
  • Demonstrate a customer focus and growth mindset, as well as embrace change

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Your Roles and Responsibilities:-

In this opportunity as Product Support Associate, you will: 

  • Provide timely support across a wide range of tax products, as needed, to include inbound phone calls, emails, chat and web submission
  • Deliver high quality customer experience on a consistent basis, advocating for the customers
  • Efficiently utilize internal resources and execute good time management
  • Ensure adherence to departmental processes and procedures
  • Assist and collaborate with other internal teams, as needed
  • Participate in training projects and deliver on-demand coaching

NOTE:-

  • Shift timings – 5/5:30/8:30/9 PM(Any shift can be allotted to you)
  • Mandatory 2 or 3 days work from office in a week in Hyderabad

Thomson Reuters Off Campus Hiring Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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