Unisys Recruitment Drive | Hiring Service Desk Associate – Fresher

Unisys Recruitment Drive :-

Unisys is hiring candidates for the role of Service Desk Associate – Fresher (International Voice Support) for the Bangalore, KA, India location. The complete details about Unisys Recruitment Drive are as follows.

Company Name:- Unisys

Job Position:- Service Desk Associate – Fresher (International Voice Support)

Job Location:- Bangalore, KA, India

Salary Package:- As per Company Standards

Job Type:- Full time

Job ID:- REQ557971

Job Posted Date:- July 11th, 2024

Required Qualifications & Skills:-

• High School diploma
• Excellent verbal and written communication.
• Willingness and ability to work in shifts (24 x 7).
• Good Knowledge on Operating Systems, Hardware, Networking and MS Applications.
• Multitasking and coordination skills.
• Team Player.
• Well versed with technology (understanding of networks, monitoring, DBMS, Windows).
• Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.).
• Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions

Roles & Responsibilities:-

• Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
• Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
• Escalates complex problems to the Remote Support Engineering staff or Field Engineering.
• Typically provides technical support for Internal and External customers.
• Escalates complex problems to higher level of expertise within organization.
• Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees

Unisys Recruitment Drive Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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