Wipro Off Campus Hiring | Experience: 0- 2 years

Wipro Off Campus Hiring:-

Wipro is hiring candidates for the role of Customer Service Representative for the  Gurugram, India location. The complete details about Wipro Off Campus Hiring are as follows.

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Company Name:- Wipro

Job Position:- Customer Service Representative

Job Locations:- Gurugram, India

Salary Package:- As per Company Standards

Req ID:- 2927350

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Required Education:- 

• Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
• Full time MBA, BE, and B-Tech graduates with minimum 6 months of BPO experience
• Undergraduate (Except pursuing any regular course/technical course, pursuing course with specialization in Stats, Maths, Hons & Eco Hons, current year 12^th Pass out)

You bring knowledge & expertise Required Experience:

• Experience: 0- 2 years
• Excellent communication skills
• Should be flexible to work in rotational shifts
• Proficient in computer usage and Basic knowledge on MS Office
• Defined career roadmap which offers growth opportunities
• Performance based incentive program**
• Investment in talent development and skills enhancement
• Work life balance with 5 day work week
• Collaborative environment with best in class professionals
• Focus on colleague engagement and fun@work
• Depends on Process/Client alignment

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Roles and Responsibilities:-

Wipro is looking for smart professionals with a great attitude to make every single client interaction delightful.

• Customer Service through calls, Chats & emails
• Ensure timely and accurate service delivery at defined productivity levels
• Build client & domain knowledge to be able to deliver a resolution on the first conversation
• Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handle Time & Customer Effort
• Maintain Internal & Client level delivery quality on calls, chats & email conversations
• Adhere to Customer Service Attendance & Accountability policies
• Execute issue /query resolution and ensure proper documentation & follow-up
• Identify, share and support operational improvements

Wipro Off Campus Hiring Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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