Wipro Off Campus Hiring:-

Wipro is hiring candidates for the role of System Engineer for the Hyderabad, India location. The complete details about Wipro Off Campus Hiring are as follows.

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Company Name:- Wipro

Job Position:- System Engineer

Job Location:- Hyderabad, India

Salary Package:- As per Company Standards

Req ID:- 2816788

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Required Qualifications & Skills:-

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with exceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating system issues and eager to learn New Technologies.

Roles & Responsibilities:-

  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails intimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.

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  • Provide product and service information to customers.
  • Research required information using available resources and offering Solutions to customers.
  • Research, identify, and resolve customer complaints using applicable software.
  • Route calls and tickets to appropriate resources and Domains who can best support he user,
  • Document all call information according to standard operating procedures.
  • Recognize, document, and alert the management team of trends in customer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.

Wipro Off Campus Hiring Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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