Wipro Off Campus Hiring

Wipro Off Campus Hiring:-

Wipro is hiring candidates for the role of System Engineer for the Gurugram, India location. The complete details about Wipro Off Campus Hiring are as follows.

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𝐏𝐚𝐲 π€πŸπ­πžπ« 𝐏π₯𝐚𝐜𝐞𝐦𝐞𝐧𝐭 π“π«πšπ’π§π’π§π  𝐏𝐫𝐨𝐠𝐫𝐚𝐦- π†πžπ­ 𝐏π₯𝐚𝐜𝐞𝐝 𝐈𝐧 𝐓𝐨𝐩 πŒππ‚'𝐬

Company Name:- Wipro Limited

Job Position:- System Engineer

Job Location:- Gurugram, India

Salary Package:- As per Company Standards

Req ID:- 2847414

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 π’π¨πŸπ­π°πšπ«πž πƒπžπ―πžπ₯𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 π“πžπœπ‘ π‚π¨π¦π©πšπ§π’πžπ¬ 𝐖𝐒𝐭𝐑 𝐀 π’πšπ₯𝐚𝐫𝐲 πŸ“ 𝐭𝐨 πŸ’πŸŽ 𝐋𝐏𝐀

Required Qualifications:-

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with exceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating system issues and eager to learn New Technologies.

Roles & Responsibilities:-

  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails intimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.

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  • Provide product and service information to customers.
  • Research required information using available resources andOffer Solution to customers.
  • Research, identify, and resolve customer complaints usingapplicable software.
  • Route calls and tickets to appropriate resources and Domains whocan best support he user,
  • Document all call information according to standard operatingprocedures.
  • Recognize, document, and alert the management team of trends incustomer calls.
  • Create SOPs for new Issues and resolutions given.
  • Complete call logs and reports.

Wipro Off Campus Hiring Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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