wipro off campus Recruitment:-
About Company:-
WIPRO Limited is an Indian multinational corporation that provides information technology, consulting and business process services. Wipro Limited (Wipro), incorporated on December 29, 1945, is a global information technology (IT), consulting and business process service provider. It operates through two segments: IT Services and IT Products.
It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises.
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Company Name: Wipro Technologies Limited
Company Website:– www.wipro.com
Job Position:- Service Desk Management-Administrator
Job Location :- Mumbai
Experience Required :- 0 – 1 Year
Job Description:–
Key skills required for the job are:–
- Service Desk Management-L1 (Mandatory)
- EUC Admin-L1
Responsibilities :-
- As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
- Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
- Timely escalation of incidents to higher levels when required.
- Log file monitoring for errors.
- Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
- Follow quality / security process defined for the engagement
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