Wipro Off Campus Recruitment 2021:-
Wipro hiring candidates for the role of Customer Service Representative for the Noida, India location. The complete details about Wipro Off Campus Recruitment 2021 are as follows.
Company Name:- Wipro Limited
Job Position:- Customer Service Representative
Job Location:- Noida, India
Salary Package:- As per Company Standards
Job Category:- DOP
Req ID:- 2658257
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Required Qualifications & Experience:-
- Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
- B.Tech/MBA with minimum 6 months of relevant experience
Experience Range:- 0 to 2 Yrs
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Job Description:-
- Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representative. Wipro is looking for smart professionals with a great attitude to make every single client interaction delightful.
Roles & Responsibilities:-
- Customer Service through calls
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
time & Customer Effort
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- Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
Wipro Off Campus Recruitment 2021 Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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