Wipro Off Campus Recruitment:-
Wipro is hiring candidates for the role of Customer Service Representative for the Noida, Uttar Pradesh, India location. The complete details about Wipro Off Campus Recruitment are as follows.
Company Name:- Wipro
Job Position:- Customer Service Representative
Job Location:- Noida, Uttar Pradesh, India
Salary Package:- As per Company Standards
Req Id:- 3041842
Required Qualification & Skills:-
- Process Knowledge – Knowledge of assigned process, tools andsystems
- Knowledgeable about competency requirements. Demonstrates (inparts) frequently with minimal support and guidance
- Consistently demonstrates the full range of the competency withoutguidance
- Extends the competency to difficult and unknown situations aswell.
- Behavioral Competencies
- Collaborative working
- Problem solving and decision making
- Attention to Detail
- Execution Excellence
- Client (Internal) Centricity
- Effective Communication
Role Purpose & Responsibilities:-
The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs.
- Support process by managing transactions as per requiredquality standards
- Deliver excellent customer service through effectivediagnosis and troubleshooting of client queries
- Build capability to ensure operational excellence andmaintain superior customer service levels of the existing account/client
- Stakeholder Identification Purpose ofInteraction
Wipro Off Campus Recruitment Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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