Wipro Off Campus Recruitment | System Engineer – Fresher

Wipro Off Campus Recruitment:-

Wipro is hiring candidates for the role of System Engineer for the Chennai, India locations. The complete details about Wipro Off Campus Recruitment are as follows.

Company Name:- Wipro

Job Position:- System Engineer

Job Location:- Chennai, India

Salary Package:- As per Company Standards

Job Category:- Tech Hiring

Req ID:- 3043070

Required Qualifications & Skills:-

• Excellent communication skills,
• Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
• Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.

Roles & Responsibilities:-

• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
• Answer incoming calls and respond to customer’s emails intimely manner.
• Manage and resolve customer complaints.
• Identify and escalate issues to supervisors as and when needed.
• Provide product and service information to customers.
• Research required information using available resources andOffer Solution to customers.
• Research, identify, and resolve customer complaints usingapplicable software.
• Route calls and tickets to appropriate resources and Domains whocan best support he user,
• Document all call information according to standard operatingprocedures.
• Recognize, document, and alert the management team of trends incustomer calls.
• Create SOPs for new Issues and resolution given.
• Complete call logs and reports.

Wipro Off Campus Recruitment Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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