Wipro Off Campus Recruitment | System Engineer

Wipro Off Campus Recruitment:-

Wipro is hiring candidates for the role of System Engineer for the Hyderabad, India location. The complete details about Wipro Off Campus Recruitment are as follows.

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𝐏𝐚𝐲 π€πŸπ­πžπ« 𝐏π₯𝐚𝐜𝐞𝐦𝐞𝐧𝐭 π“π«πšπ’π§π’π§π  𝐏𝐫𝐨𝐠𝐫𝐚𝐦- π†πžπ­ 𝐏π₯𝐚𝐜𝐞𝐝 𝐈𝐧 𝐓𝐨𝐩 πŒππ‚'𝐬

Company Name:- Wipro

Job Position:- System Engineer

Job Location:- Hyderabad, India

Salary Package:- As per Company Standards

Req Id:- 2816788

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 π’π¨πŸπ­π°πšπ«πž πƒπžπ―πžπ₯𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 π“πžπœπ‘ π‚π¨π¦π©πšπ§π’πžπ¬ 𝐖𝐒𝐭𝐑 𝐀 π’πšπ₯𝐚𝐫𝐲 πŸ“ 𝐭𝐨 πŸ’πŸŽ 𝐋𝐏𝐀

Qualifications and Skills Required:-

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating system issues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, and Citrix. VDI, VPN, Security App, etc. over Remote Support

Roles & Responsibilities:-

  • Answer incoming calls and respond to customer’s emails intimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.

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  • Provide product and service information to customers.
  • Research required information using available resources and offer Solution to customers.
  • Research, identify, and resolve customer complaints using applicable software.
  • Route calls and tickets to appropriate resources and Domains who can best support he user,
  • Document all call information according to standard operating procedures.
  • Recognize, document, and alert the management team of trends in customer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.

Wipro Off Campus Recruitment Application Process:-

Apply In Below Link

Apply Link :-Β Click Here To Apply(apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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