Wipro Recruitment 2020 | TIS Service Desk-Administrator

Wipro Recruitment 2020:-

Wipro hiring for the role of TIS Service Desk-Administrator in Hyderabad location.The complete details about Wipro Recruitment 2020 as follows.

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Company Name: Wipro

Company Website:–  www.wipro.com

Job Position:- TIS Service Desk-Administrator

Location :- Hyderabad

Experience :-  0-1 Years

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Job Description:–

Key skills required for the job are:–

• TIS Service Desk-L1 (Mandatory)

• As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
• Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
• Timely escalation of incidents to higher levels when required.
• Log file monitoring for errors.
• Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
• Follow quality / security process defined for the engagement

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