Wipro Recruitment For Freshers & Experienced:-
Wipro hiring candidates for the role of Customer Service Representative ,for Gurgaon & Noida locations . The complete details about Wipro Recruitment For Freshers & Experienced as follows.
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Company Name:- Wipro Ltd
Job Position :- Customer Service Representative
Work Location:- Noida & Gurgaon
Experience :β 0 β 2 Years
Employment Type:β permanent
Education:-
Graduates in BCom, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons) Β· Full time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience
Other Requirements:-
- Excellent communication skills Β·
- Should be flexible to work in rotational shifts Β·
- Proficient in computer usage and Basic knowledge on MS Office Β·
- Defined career roadmap which offers growth opportunities Β·
- Performance based incentive program
Job Description :-
- Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representative .
- Looking for smart professionals with a great attitude to make every single client interaction delightful.
Build an excellent resume &Get hired quickly
Responsibilities:-
- Customer Service through calls, Chats & emails Β·
- Ensure timely and accurate service delivery at defined productivity levels Β·
- Build client & domain knowledge to be able to deliver a resolution on the first conversation Β·
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Β·
- Maintain Internal & Client level delivery quality on calls, chats & email conversations Β· Adhere to Customer Service Attendance & Accountability policies Β·
- Execute issue /query resolution and ensure proper documentation & follow-up Β· Identify, share and support operational improvements Education
Other Information:-
- Investment in talent development and skills enhancement Β·
- Work life balance with 5 day work week Β·
- Collaborative environment with best in class professionals
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Wipro Recruitment Drive 2020 Application Process :-
Apply In below link
Gurgaon :- Click Here To Apply
Noida :- Click Here To Apply
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