Zycus Off campus Recruitment 2020:-
Zycus hiring candidates for the role of Product Technical Analyst ,for Mumbai, Maharashtra, India location . The complete details about Zycus Off campus Recruitment 2020 as follows.
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Company Name:- Zycus
Company Website:- www.zycus.com
Job Position:- Product Technical Analyst
Job Location:- Mumbai, Maharashtra, India
Salary Package :– As per The Industry Standards
Experience: 0 – 2 years
SHIFT: US Shifts, Rotational, including Night Shift
Travel :– No
Education Qualification:– B.E/BTech Graduate(any stream)
- Strong written and verbal communication skills.
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
- Collaboration with various internal and external stakeholders
- Ability to learn, execute and excel. Multitask and work with priorities
- Should have knowledge of configurations Procurement Tool & aware of SDLC (Added advantage)
- Understanding of Incident Management Tool & aware of basic ITIL concepts (Added advantage)
Role and Responsibilities:–
- Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
- Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
- Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
- Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.
Zycus Off campus Recruitment 2020 Application Process :-
Apply In below link
Apply Link :-Click Here To Apply(apply before the link expires)
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