Zycus Off campus Recruitment 2020

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Zycus Off campus Recruitment 2020:-

Zycus hiring candidates for the role of Product Technical Analyst ,for Mumbai, Maharashtra, India location . The complete details about Zycus Off campus Recruitment 2020 as follows.

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Company Name:- Zycus

Company Website:-  www.zycus.com

Job Position:-  Product Technical Analyst

Job Location:-  Mumbai, Maharashtra, India

Salary Package :– As per The Industry Standards

Experience: 0 – 2 years

SHIFT: US Shifts, Rotational, including Night Shift

Travel :– No

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Education Qualification:– B.E/BTech Graduate(any stream)

Requirements:-

  • Strong written and verbal communication skills.
  • Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
  • Collaboration with various internal and external stakeholders
  • Ability to learn, execute and excel. Multitask and work with priorities
  • Should have knowledge of configurations Procurement Tool & aware of SDLC (Added advantage)
  • Understanding of Incident Management Tool & aware of basic ITIL concepts (Added advantage)

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Role and Responsibilities:

  • Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
  • Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
  • Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
  • Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
  • Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
  • Evaluate and suggest innovative solutions and workarounds for customer requirements
  • Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
  • Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

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Zycus Off campus Recruitment 2020 Application Process :-

Apply In below link

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