Wipro Recruitment For Freshers & Experienced

Wipro Recruitment For Freshers & Experienced:-

Wipro hiring candidates for the role of Customer Service Representative ,for Gurgaon & Noida locations . The complete details about Wipro Recruitment For Freshers & Experienced as follows.

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Company Name:- Wipro Ltd

Job Position :- Customer Service Representative

Work Location:- Noida & Gurgaon

Experience :– 0 – 2 Years

Employment Type:–  permanent

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Education:-

Graduates in BCom, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons) · Full time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience

Other Requirements:-

• Excellent communication skills ·
• Should be flexible to work in rotational shifts ·
• Proficient in computer usage and Basic knowledge on MS Office ·
• Defined career roadmap which offers growth opportunities ·
• Performance based incentive program

Job Description :-

• Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representative .
• Looking for smart professionals with a great attitude to make every single client interaction delightful.

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Responsibilities:-

• Customer Service through calls, Chats & emails ·
• Ensure timely and accurate service delivery at defined productivity levels ·
• Build client & domain knowledge to be able to deliver a resolution on the first conversation ·
• Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort ·
• Maintain Internal & Client level delivery quality on calls, chats & email conversations · Adhere to Customer Service Attendance & Accountability policies ·
• Execute issue /query resolution and ensure proper documentation & follow-up · Identify, share and support operational improvements Education 

Other Information:-

• Investment in talent development and skills enhancement ·
• Work life balance with 5 day work week ·
• Collaborative environment with best in class professionals

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Wipro Recruitment Drive 2020 Application Process :-

Apply In below link

Gurgaon :- Click Here To Apply

Noida :- Click Here To Apply

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