Wizikey Off Campus Hiring:-

Wizikey is hiring candidates for the role of Customer Success Associate for the Gurugram, Haryana, India location. The complete details about Wizikey Off Campus Hiring are as follows.

Company Name:- Wizikey

Job Position:- Customer Success Associate

Job Locations:- Gurugram, Haryana, India

Salary Package:- As per Company Standards

Job Type:- Full-time

Required Qualifications & Skills:-

  • Bachelor’s degree in Business, Marketing, Communication, or a related field.
  • 0-1 years of experience in managing teams across sales, success, support, and other cross-functional teams
  • Excellent written and verbal communication skills.
  • Strong analytical and numerical abilities.
  • Passion for providing exceptional customer service.
  • Ability to work collaboratively in a team environment.
  • Highly organized and detail-oriented.
  • Eagerness to learn and adapt in a fast-paced environment.
  • Previous experience or internships in customer service or related fields is a plus, but not mandatory.

Job Description & Responsibilities:-

  • Customer Communication: Develop and maintain strong, positive relationships with our customers through effective communication via email, phone calls, and other channels.
  • Customer Support: Assist in addressing customer inquiries, resolving issues, and providing timely solutions to ensure their satisfaction.
  • Data Analysis: Analyze customer data and metrics to identify trends and opportunities for improvement, and share insights with the team.
  • Product Knowledge: Develop a deep understanding of Wizikey’s products and services to effectively guide customers on how to maximize their benefits.
  • Onboarding: Assist in the onboarding process for new customers, ensuring a smooth transition into using our services.
  • Feedback Collection: Collect feedback from customers and relay it to the appropriate teams for product and service enhancements.
  • Documentation: Maintain accurate records of customer interactions and feedback in our CRM system.

Wizikey Off Campus Hiring Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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