Wizikey Off Campus Hiring:-
Wizikey is hiring candidates for the role of Customer Success Associate for the Gurugram, Haryana, India location. The complete details about Wizikey Off Campus Hiring are as follows.
Company Name:- Wizikey
Job Position:- Customer Success Associate
Job Locations:- Gurugram, Haryana, India
Salary Package:- As per Company Standards
Job Type:- Full-time
Required Qualifications & Skills:-
- Bachelor’s degree in Business, Marketing, Communication, or a related field.
- 0-1 years of experience in managing teams across sales, success, support, and other cross-functional teams
- Excellent written and verbal communication skills.
- Strong analytical and numerical abilities.
- Passion for providing exceptional customer service.
- Ability to work collaboratively in a team environment.
- Highly organized and detail-oriented.
- Eagerness to learn and adapt in a fast-paced environment.
- Previous experience or internships in customer service or related fields is a plus, but not mandatory.
Job Description & Responsibilities:-
- Customer Communication: Develop and maintain strong, positive relationships with our customers through effective communication via email, phone calls, and other channels.
- Customer Support: Assist in addressing customer inquiries, resolving issues, and providing timely solutions to ensure their satisfaction.
- Data Analysis: Analyze customer data and metrics to identify trends and opportunities for improvement, and share insights with the team.
- Product Knowledge: Develop a deep understanding of Wizikey’s products and services to effectively guide customers on how to maximize their benefits.
- Onboarding: Assist in the onboarding process for new customers, ensuring a smooth transition into using our services.
- Feedback Collection: Collect feedback from customers and relay it to the appropriate teams for product and service enhancements.
- Documentation: Maintain accurate records of customer interactions and feedback in our CRM system.
Wizikey Off Campus Hiring Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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