Xactly Off Campus Recruitment | Experience: 0-2 years

Xactly Off Campus Recruitment:-

Xactly is hiring candidates for the role of Customer Support Analyst for the Bangalore, India location. The complete details about Xactly Off Campus Recruitment are as follows.

Register For B.E/B.Tech & MCA off campus Drives

Company Name:- Xactly

Job Position:- Customer Support Analyst

Job Location:- Bangalore, India

Salary Package:- As per Company Standards

Job Department:- Customer Support

Job Level:- Entry Level

Position Type:- Full-Time

𝐁𝐞𝐜𝐨𝐦𝐞 𝐚 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐈𝐧 𝐓𝐨𝐩 𝐓𝐞𝐜𝐡 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐖𝐢𝐭𝐡 𝐀 𝐒𝐚𝐥𝐚𝐫𝐲 𝟓 𝐭𝐨 𝟒𝟎 𝐋𝐏𝐀

Required Qualifications & Skills:-

• Bachelor’s degree
• Fresher or 1+ years of experience working directly with customers in a Customer Service related role (e.g. Retail)
• Strong analytical and problem solving skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Experience providing application support to business users (e.g., sales operations, sales, finance, HR, payroll, management) a big plus!
• Required to work off standard hours to support global customers and on-call shift rotations

Top MNCs Hiring BE/BTech candidates – Register Now

Required Skill Set:-

• Casework providing application support for all Xactly products
• Understand, replicate, validate, and resolve customer service requests from customers and partners (English speaking)
• Document and track case history, case status and solutions
• Communicate with customers regularly via phone, emails and online support tools about case status and solutions
• Support testing of new product releases and patches
• Submit escalations to the next level of support, operations or Engineering
• Effectively communicate and document design, reliability, and maintenance problems to Engineering, Product Management, Technical Operations or Professional Services via formal escalation process
• Contribute solutions to the Xactly Knowledge Base and other publications

Xactly Off Campus Recruitment Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (35000+ members):- Click Here To Join

Follow Us On Instagram For Off-Campus Drive Updates

Click Here To Download The Most Tricky Interview Questions With Detailed Answers and Previous Years Question Papers Of Infosys, Wipro, Cognizant(CTS), TCS, AMCAT,eLitmus With Detailed Solutions For Every question

Apply for Other Off-Campus Jobs