Zycus Recruitment Drive | Experience: 0-4 years | Multiple Locations

Zycus Recruitment Drive:-

Zycus is hiring candidates for the role of Product Technical Analyst (GLO01853) for the Bangalore / Mumbai / Pune locations. The complete details about Zycus Recruitment Drive are as follows.

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Company Name:- Zycus

Job Position:- Product Technical Analyst (GLO01853)

Job Location:- Bangalore / Mumbai / Pune 

Salary Package:- As per Company Standards

Job Category:- Global Delivery

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Required Qualifications & Skills:-

• Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics
• Experience Level: 0-4 years
• Strong written and verbal communication skills.
• Willingness to work in Shifts.
• Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
• Ability to collaborate with various internal and external stakeholders
• Ability to multitask, learn, execute and excel.
• Understanding of Supply chain operations, e-procurement tools, Incident Management Tools & knowledge of ITIL concepts will be an added advantage.

Job Roles & Responsibilities:-

Zycus is looking for Engineering Graduates in Computer Science, IT or Electronics with 0-4 years of experience to join us as Product Technical Analyst/ Senior Product Technical Analyst.

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• Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite
• Be the first point of Contact for Customers having queries/ issues related to Zycus products
• Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
• Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
• Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
• Evaluate and suggest innovative solutions and workarounds for customer requirements
• Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
• Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

Zycus Recruitment Drive Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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