Accenture Recruitment For Freshers:-
Accenture hiring candidates for the role of Associate (Telecom Operations-Service Desk),for Bangalore location . The complete details about Accenture Recruitment For Freshers as follows.
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Company Name :- Accenture
Job Position :-Β Associate (Telecom Operations-Service Desk)
Work Location:-Β Bengaluru
Salary :- As per the Industry standards
Experience:β 0 -1 years
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Qualification:-
Graduate – Diploma in Any Discipline
Good to have skills:– Effectively collaboration and team work
Job Summary:-
- You will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs and accelerate sales cycles.
- This team is involved in developing structures, processes and capabilitiesΒ for managing and monitoring telecommunicationsΒ networks.
- In Service Desk, you will be responsible for providing 1st level customer Service support to client with respect to their Operations.
- You will be acting as a Single Point of Contact (“SPOC”) to meet the communication needs of both users and clients, and also to satisfy both customer and clients.
Roles and Responsibilities:-
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Interaction is within own team and direct supervisor. Detailed instructions on all tasks will be provided at this role with close supervision.
- Decisions made impact own work and are closely supervised. Individual contributor as a part of a team with a predetermined, narrow scope of work.
- Please note that this role may require you to work in rotational shifts.
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