Accenture Recruitment For Freshers

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Accenture Recruitment For Freshers:-

Accenture hiring candidates for the role of Associate (Telecom Operations-Service Desk),for Bangalore location . The complete details about Accenture Recruitment For Freshers as follows.

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Company Name :-  Accenture

Job Position :- Associate (Telecom Operations-Service Desk)

Work Location:- Bengaluru

Salary :- As per the Industry standards

Experience:– 0 -1 years

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Qualification:-

Graduate – Diploma in Any Discipline

Good to have skills:– Effectively collaboration and team work

Job Summary:-

  • You will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs and accelerate sales cycles.
  • This team is involved in developing structures, processes and capabilities for managing and monitoring telecommunications networks.
  • In Service Desk, you will be responsible for providing 1st level customer Service support to client with respect to their Operations.
  • You will be acting as a Single Point of Contact (“SPOC”) to meet the communication needs of both users and clients, and also to satisfy both customer and clients.

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Roles and Responsibilities:-

  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
  • Interaction is within own team and direct supervisor. Detailed instructions on all tasks will be provided at this role with close supervision.
  • Decisions made impact own work and are closely supervised. Individual contributor as a part of a team with a predetermined, narrow scope of work.
  • Please note that this role may require you to work in rotational shifts.

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