Accenture Recruitment :-
Accenture hiring any graduates for the role of Customer service Associate (Non-Technical) in Bengaluru location.
The complete details about Accenture Recruitment 2020 as follows.
Company Name :- Accenture
Company Website :- www.accenture.com
Job Position :- Customer service Associate (Non-Technical)
Experience :- 0-1 years
Qualification :-Any Graduation
- You will be aligned with our Customer Support vertical and help us in managing customer escalations and complaints of the dissatisfied customers.
- You will be giving best resolutions and closing the fault and complaints with customers permission.
- You will be working as a part of Query Management (Non-Technical) team which is accountable for the Inbound /Outbound calls and e-mail/chat support with regard to products.
- You will be responsible for Customer service (Non-Technical) where in you will be managing incoming calls / chats /emails and customer service inquiries.
- Handling calls/ chats/ emails and fulfilling the customer’s requirements.
- Build sustainable relationships and trust with customer through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools. Manage large amounts of incoming calls / chats /emails.
Roles and Responsibilities:-
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Interaction is within own team and direct supervisor.
- Detailed instructions on all tasks will be provided at this role with close supervision. Decisions made impact own work and are closely supervised.
- Individual contributor as a part of a team with a predetermined, narrow scope of work.
Accenture Recruitment Apply Link :- Click Here To Apply (apply before the link expires)
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