Air Asia Off-Campus Hiring 2021 | Trainee

Air Asia Off-Campus Hiring 2021:-

Air Asia hiring candidates for the role of Trainee Guest Service Assistant for the Cochin location. The complete details about Air Asia Off-Campus Hiring 2021 as follows.

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Company Name :- Air Asia

Job Position:- Trainee Guest Service Assistant

Job Location:- Cochin, India

Salary:- As per Company Standards

Job ID:- JR0010987

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Job Description:-

The incumbents responsibility shall not be limited to:

• Ensure correct flight is displayed on FIDS.
• Follow up on PIR i.e. Tracing, Calling & updating passengers.
• Check BTS report for mishandled cases and follow up on BAH cases.
• Ensure departmental KPIs are achieved.
• Ensure security questions are asked and be vigilant at all times.
• Replenish and monitor stationeries, ED cards &, etc.
• Ensure the check-in counter and gate is tidy.
• Ensure cleanliness and tidiness of the work area and backup room.
• Ensure no third-party check-in and check passengers’ cabin baggage.

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• Be vigilant to check visa validity.
• To perform cash collection at sales and excess baggage counters.
• Ensure sales drop is correct and issue a remittance envelope.
• Report to Finance for the discrepancy in short of cash.
• Ensure compliance of SOP and T&C.
• Promote and sell all ancillary income.
• Submit overtime claim forms to DE before the deadline.
• Attend guest complaints.
• Check passenger’s travel documents and to positively identify passengers prior to check-in.
• To be emphatic and to have the initiative to assist passengers Passenger handling and crisis management (Flight delays, cancellations).
• Ensure safety & security at all times.
• Work as a team and communicate well.

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Perks And Benefits:-

• Flight Discounts: Travel junkie rejoice! Discounts for all AirAsia Destination
• Lifestyle & Entertainment: Duty free, concerts & events
• Health Is Wealth: Onsite gym & physio lab, weekly boot-camp & yoga classes, a cafe in selected offices
• Game Room: PS4 and pool table for a casual break from work in selected offices
• Medical Entitlement: Inpatient/Outpatient + Dental entitlement to take your worries away from those medical bills

Air Asia Off-Campus Hiring 2021 Application Process:-

Apply In Below Link

Apply Link :- Click Here To Apply(apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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